Durden Banking Company, Inc. - Personal Information and Privacy Protection Policy
At Durden Banking Company, Inc. protecting the privacy and confidentiality of your personal information is important to us. We value your business and the trust you put in Durden Banking Company, Inc. In order to offer you the financial products and services you seek to obtain, we collect, maintain, and use information on you on a routine basis. To help you better understand how your personal information is protected here at Durden Banking Company, Inc., we are providing you with the following statement describing our practices and policies with respect to the privacy of customer information.
- We do not disclose any non public personal information about our
customers to
any affiliate or nonaffiliated third party except to conduct our business,
comply
with applicable law, and protect against fraud.
- We may collect nonpublic personal information about you from the
following
sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us, our affiliates, or others
- Information we receive from a consumer reporting agency
- We restrict the access to nonpublic personal information about you
to those
employees who need to know that information to provide products or services
to
you. We maintain physical, electronic, and procedural safeguards that
comply
with federal standards to guard your nonpublic personal information.
- We will adhere to the privacy policies and practices as described in this notice if you decide to close your account(s) or become an inactive customer.
Online Privacy Statement
We are committed to maintaining the confidentiality and accuracy of your personal financial information, and using that information in manners consistent with the confidence you have shown in us. Not only are you protected by federal and state laws addressing information confidentiality, you are also protected by our commitment to uphold both the letter and spirit of those laws. We have outlined that commitment in this Customer Privacy Statement.
Information Collection
We collect and maintain information and data about our customers for a variety of reasons. We may collect nonpublic personal information about you from the following sources: (1) Information we receive from you on applications or other forms (2) Information about your transactions with us, our affiliates, or others (3) Information we receive from a consumer reporting agency. The more we know about our customers, the better we can understand their unique financial needs. With this understanding, we can provide our customers with appropriate products and exemplary customer service that are the hallmarks of our banking philosophy.
Sometimes we gather customer information because we are required to do so by laws or regulations. For example, federal regulations require us to obtain a taxpayer identification number (often your Social Security number) whenever you open an account with us that pays interest.
One final way we use customer information is to help maintain your privacy and the security of your accounts with us. The more we know about you, the better we can prevent someone from impersonating you to obtain access to your account information or assets.
Accuracy of Information
We are committed to maintaining complete and accurate information about our customers. We employ reasonable measures to ensure the accuracy, timeliness, and thoroughness of this information. If you believe any information that we have about you or your accounts with us may be incorrect, please notify us immediately at the address following this disclosure. We will take prompt action to correct the information.
Employee Access
An important part of our employee orientation program is the emphasis we place on customer information privacy. All of our employees are aware of their responsibility with respect to customer information. These responsibilities are included in the employee Code of Conduct. Only employees who need customer information to perform their duties are authorized to access customer information. Employees who violate or fail to report a violation of our Customer Information Privacy policy will be subject to disciplinary action. Security procedures and internal controls are also in place to protect our customers' privacy.
Protection of Information
Durden Banking Co., Inc and its affiliates are committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from unauthorized third party access. We maintain and grant access to these systems only in accordance with our internal security standards. We do not disclose any non public personal information about our customers to any affiliate or nonaffiliated third party except to conduct our business, comply with applicable law, and protect against fraud.
Your Responsibility for Information Confidentiality
Others may gain access to your personal and financial information through means that are beyond the control of Durden Banking Co., Inc. For example, if you send confidential information to us via e-mail, rather than through our secure Internet Online Banking server, others may intercept this e-mail and gain access to your information. Also, such practices as writing your PIN number on your ATM or Visa® Check Card may allow others access. You should treat your information carefully to avoid such breaches of your privacy.
