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Customer Secure Portal
Switch Kit | Applications & Forms | Fraud & ID Theft | Payment Portal
Customer Secure Portal

Fraud & Identity Theft Protection

You will NEVER be contacted for personal or account information by a bank employee. If you receive a call like this please do not give out any personal information and contact us immediately to report it. Learn how to protect yourself from fraud and identity theft and what to do if you fall victim to it.

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Beware of Scams

Common scams can include fake charities, callers claiming to be a representative from a legitimate charity, checks from the government, people pretending to call from the government and more.
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Prevent ID Theft

An identity thief may use your information to apply for credit, file taxes, or get medical services. These acts can damage your credit status and cost time and money to restore your good name.
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Be Safe Online

Online scam artists, data breaches, malware, phishing/spoofing and more, these online fraudulent acts are easy to fall victim to unless you know what to look for.

Source: From USA.gov

Coronavirus Scams, Rumors, and Price Gouging

During the coronavirus (COVID-19) outbreak, scammers may try to take advantage of you through misinformation and scare tactics. They might get in touch by phone, email, postal mail, text, or social media. Protect your money and your identity by not sharing personal information like your bank account number, Social Security number, or date of birth. Learn more about these scams and how to report them.

Common Coronavirus Scams

Scammers change their methods frequently. Current coronavirus scams include:

  • Charity scams – Fake charities pop up during disasters. And scammers can also claim to be from real charities. Learn how to research charity claims and protect your money.
  • Checks from the government – Scammers say they’re from the IRS or another government agency and ask for your personal information or try to charge you fake fees for getting your stimulus check or offer you a way to get the money early.
  • FDIC and banking – People pretend to call from the Federal Deposit Insurance Corporation (FDIC) or your bank and say your bank account or your ability to get cash are in danger and ask for your personal information.
  • Grandparent and military service member scams – A scammer pretends to be a grandchild or a military service member who’s sick or in trouble because of the coronavirus. They contact you asking to wire them money to pay for fake medical or travel expenses.

Learn about other types of coronavirus scams and listen to recordings of sample phone messages from scammers.